Contact Us
We'd love to hear from you! Whether you have a question about an order, a product, or just want to say hello — our team is here to help.
📧 Email Us
The best way to reach us is by email. We typically respond within 1-2 business days.
📦 Order Support
For questions about your order status, shipping, or returns, please email us with your order number and we'll get back to you as quickly as possible.
⏰ Support Hours
Monday – Friday: 9:00 AM – 6:00 PM CST
We do our best to respond to all inquiries within 1-2 business days.
🔄 Returns & Refunds
Please review our Return & Refund Policy before reaching out. If you'd like to initiate a return, email us at hello@electrofy.net with your order number.